If there are any resolved issues, the fees for the Service will not be refundable at any instance . Notwithstanding this Imperial Infotech LLC may, at its sole discretion and on a case by case basis, agree to a refund of Plan fees after 20 % admin deducting charges for servicing the Customer.
All issue incident based plans are one time service, client must check all regularities on the same day(MST Time ) USA , if the client face any issue he or she could contact contactgeekssupport.services and we will back to you & provide adequate solution.
If the problem persist up again we will try to fix the issue first without charging any amount and in case we are not able to resolve the issue Imperial Infotech LLC will refund adequate amount to the customer, depending on the criteria, partial or full amount will be refunded The refund will be processed and will take 9-15 days working days to show as credit in the customer”s account through which payment was made.
The issue for which refund is requested either has to be the same or correlated to primary issue for as mentioned confirmation email or the agreement signed by the customer. For example if there was email related issue and customer is complaining for printer not working , will not consider as a correlated case And in such cases no refund will be issued.